How do I share information between Prophet users with Prophet 6?

The data elements Prophet users can share via Prophet depends on what third party application is integrated with Prophet. Although Prophet maintains certain data elements in the Prophet database, other data elements are maintained by Outlook and require a server-based application (such as Exchange) to perform the data sharing function across users. However, some third party applications have limitations which prevent the sharing of certain types data elements. After determining your data-sharing needs, use the following chart to determine the best Prophet integration for your business:

Prophet CRM: Share Data Between Prophet Users View

Note that Prophet simply stores a pointer to shared files.

For further information regarding setting up Exchange public folder, Office 365 shared mailboxes, or Sharepoint, please see our related FAQ articles under “Setting up public folders:”