How do I connect to Prophet On-Premise via an iPhone using the Prophet iPhone CRM app?
Prerequisite: The Company must have Prophet setup on an externally facing website to access Prophet Mobile from their cellphone/other device.
1. Open the Prophet App on your device.
2. Click the little gear in the upper right hand corner
3. Ensure that “On Premise Server” is selected
4. Ensure that “http(s)://” is selected (as appropriate)
5. Put this into the “Please enter URL:” field –> http(s)://Customer URL.com *NOTE* you do not need “prophet/prophetwebservices/” like you do in Outlook. It should only be “Yourserveraddress.com”.
6. Press the “Set” button, if it’s correct you will get a validation message, if you get an error recheck the server address to ensure that it’s correct.
7. Enter your Prophet User name and password and press “Login”
7. Use Prophet as desired