How do I configure Office 365 for use with Prophet 6?
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Prophet 6 users can share contacts, companies, opportunities, emails, calendars, and tasks in Office 365 by using a “shared mailbox”. Instructions for configuring a shared mailbox environment are as follows:
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Create a shared mailbox in Office 365. Microsoft’s instructions regarding creating shared mailboxes are found at: http://help.outlook.com/140/ee441202.aspx
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Add the shared mailbox to your Outlook client’s profile. This step will also need to be done on each prophet user’s computer. Microsoft’s instructions regarding how to add a shared mailbox to a user’s Outlook client profile are found at: http://office.microsoft.com/en-us/outlook-help/add-another-person-s-mailbox-to-your-account-Hp005242139.aspx
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In newly created shared folder, create a new folder titled All public Folders (case sensitive). Then create any shared contact/email/appointment/task folders beneath the All public Folders folder.
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Configure prophet to use the shared mailbox. This step is done once by a prophet administrator:
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Open the Outlook client.
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Click on the Contact Manager subfolder in “prophet” folder.
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Click on the “Tools” button in the toolbar to open the prophet Administrator window.
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Click on “Manage Shared Folder” tab
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Click on radio button “Other (Shared Mailbox)”
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Specify the root folder of your shared folder by clicking on the button labeled “…”
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Select the location you would like to use to store the shared items and click the “apply” button.
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You will be prompted if you wish prophet to automatically create the necessary subfolders, you may click “yes” to that prompt.
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