ProphetCRM

Support


Contact Avidian Support Staff 


Customers with active support subscriptions may contact Avidian Support directly for assistance pertaining to specific product related issues.

Phone: 800-399-8980 x2

Email: support@avidian.com

Submit a Ticket 


Hours of Operation 


6:00 AM – 5:00 PM Pacific Time (GMT–8), Monday through Friday. We are CLOSED during major US holidays. 


Online Training


We have developed several comprehensive training options designed to help you setup, use, and leverage Prophet to improve your business 

Start-Right Online Training Videos 

Administrator 
Training 

Learn how to set up Prophet CRM. 

User
Training
 
Leverage Prophet CRM to manage contacts and opportunities. 
Reports
Training
 
Configure and utilize Prophet’s advanced features and reports to streamline your business.

View Video



System Requirements for Prophet


OnPremise Server (Enterprise and Ultimate editions)


Machine:

  • OS: Windows Server 2003/2008 x86/x64
  • RAM: 4 Gig RAM or Higher
  • CPU: Desired quad core CPU, but depends on existing server load, etc
  • DISK: Desired SCSI or SSD (backed by traditional drive)

Installed Software:

  • SQL 2005/2008/2012 (Express +)
  • .net 4.0
  • WSE 3.0
  • ASP.net Ajax framework
  • SQL Management Tools

OnPremise Client (Enterprise and Ultimate editions)


  • Windows 7, 8, 10
  • Outlook 2007, 2010, 2013 & 2016 (2007 will be phased out shortly)
  • Pentium 2 Ghz or Higher
  • 4 Gig RAM or Higher
  • 2 Gigs of available Hard Drive Space
  • Connection to central network with Internet

OnDemand Client (Enterprise and Ultimate editions)


  • Windows 7, 8 & 10
  • Outlook 2007, 2010, 2013 & 2016 (2007 will be phased out shortly)
  • Pentium 2 GHz or Higher
  • 4 Gig RAM or Higher
  • 2 Gigs of available Hard Drive Space
  • Internet connection

Minimum screen resolution is recommended to 1024 × 768 using the default ‘Normal’ DPI setting.

Learn more - Try a free demo!

Please fill out the form below or call 1-800-399-8980 24 hours!

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Testimonials

“We decided to switch to Prophet, and were impressed with how easy it was compared to the other solutions out there. I just open my e–mail and have all the production schedules, customer tracking, and analysis I needed, right there at my fingertips. Because of Prophet, we saw a sales increase of over 30% in the first 6 months. I would definitely recommend it to any small manufacturing company.”

- Frank Mueller CEO R&R Design

See More Testimonials