Outlook CRM for Teams | Prophet CRM

Support

Contact Avidian Support Staff 

Customers with active support subscriptions may contact Avidian Support directly for assistance pertaining to specific product related issues.
Phone: 800-399-8980 x2
Email: support@avidian.com
Submit a Ticket

Hours of Operation 

6:00 AM – 5:00 PM Pacific Time (GMT–8), Monday through Friday. We are CLOSED during major US holidays. 

Online Training

We have developed several comprehensive training options designed to help you setup, use, and leverage Prophet to improve your business 

Start-Right Online Training Videos 

Administrator Training
Learn how to set up Prophet CRM

User Training
Leverage Prophet CRM to manage contacts and opportunities. 
Reports Training 
Configure and utilize Prophet’s advanced features and reports to streamline your business.
View Video

System Requirements for Prophet

OnPremise Server (Enterprise and Ultimate editions)

Server Machine:
·         OS: Windows Server 2008 R2+ x86/x64
·         RAM: 8GB+
·         CPU: Quad Core Recommended, Dependent on Existing Server Load, etc
·         DISK: SCSI or SSD and HDD Recommended

 Installed Software:
·         SQL 2012/2014/2016/2017
·         .net 4.0+
·         WSE 3.0
·         ASP.net Ajax framework
·         SQL Management Tools

OnPremise Client (Enterprise and Ultimate editions)

·         Windows 7, 8, 10
·         Outlook: 2010, 2013 & 2016 
·         CPU: 2Ghz+
·         RAM: 4GB+
·         DISK: Minimum 2GB Available
·         Connection to Internet and Intranet

OnDemand Client (Enterprise and Ultimate editions)

·         OS: Windows 7, 8 & 10
·         Outlook: 2010, 2013 & 2016 
·         CPU: 2GHz+
·         RAM: 4GB+
·         DISK: Minimum 2GB Available
·         Internet Connection

Minimum screen resolution is recommended to 1024 × 768 using the default ‘Normal’ DPI setting.

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or call 1-800-399-8980 24 hours!

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Testimonials

“We decided to switch to Prophet, and were impressed with how easy it was compared to the other solutions out there. I just open my e–mail and have all the production schedules, customer tracking, and analysis I needed, right there at my fingertips. Because of Prophet, we saw a sales increase of over 30% in the first 6 months. I would definitely recommend it to any small manufacturing company.”

- Frank Mueller CEO R&R Design

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